Terms and Conditions - Infozy
Last Updated: August 19, 2025
1. Agreement and Acceptance of Terms
1.1 Binding Agreement
These terms create a legally binding contract between you (the client) and Infozy. By signing our service agreement, making payment, or using our services, you confirm that you have read, understood, and agree to be bound by these terms. If you are signing on behalf of a company, you confirm you have authority to bind that organization.
1.2 Capacity to Contract
You must be at least 18 years old and have the legal capacity to enter into contracts. If you're representing a business, that business must be legally registered and in good standing.
1.3 Entire Agreement
These terms, along with any signed service agreements and proposals, constitute the complete agreement between us. Any previous verbal or written agreements are superseded by this document.
2. Service Definitions and Scope
2.1 Digital Marketing Services
Our services include, but are not limited to:
- Social media marketing
- Search engine optimization (SEO)
- Pay-per-click advertising (PPC)
- Content creation
- Website design and development
- Online reputation management
- Conversion rate optimization
- Digital analytics
Each service will be detailed in separate service agreements or proposals.
2.2 Service Customization
All services are tailored to your specific business needs and industry requirements. We reserve the right to modify our approach based on platform changes, algorithm updates, or industry best practices without prior notice.
2.3 Service Limitations
We do not provide services that violate platform policies, local laws, or ethical marketing standards. We reserve the right to refuse or discontinue services that may harm our reputation or violate our professional standards.
3. Client Responsibilities and Obligations
3.1 Information Accuracy
You must provide complete, accurate, and up-to-date information about your business, target audience, competitors, and marketing goals. Any changes to this information must be communicated immediately to ensure service effectiveness.
3.2 Account Access and Permissions
You must provide necessary access to your digital platforms, including social media accounts, websites, advertising accounts, and analytics tools. You're responsible for maintaining these login credentials and notifying us of any security breaches.
3.3 Content and Asset Provision
When required, you must provide high-quality images, videos, brand guidelines, product information, and other marketing materials in a timely manner. Delays in providing these materials may affect project timelines and results.
3.4 Legal Compliance
You must ensure all business activities, products, and services comply with applicable laws and regulations. You're responsible for obtaining necessary licenses, permits, and approvals for your business operations.
4. Payment Terms and Conditions
4.1 Pricing and Fees
All fees are quoted in Indian Rupees (INR) unless otherwise specified. Prices are subject to change with 30 days' notice for ongoing services. One-time project fees are fixed once agreed upon in writing.
4.2 Payment Schedule
Monthly services require payment in advance by the 1st of each month. Project-based work follows the payment schedule outlined in individual agreements. Late payments incur a 2% monthly service charge and may result in service suspension.
4.3 Taxes and Additional Costs
All fees are exclusive of applicable taxes, which will be added to invoices as required by law. Additional costs such as advertising spend, premium tools, or third-party services are billed separately with prior approval.
4.4 Refund Policy
Refunds are considered on a case-by-case basis for unused services only. Work already completed, advertising spend, and third-party costs are non-refundable. Refund requests must be made in writing within 30 days of service delivery.
13. Contact Information and Support
For questions, concerns, or formal notices regarding these terms, contact us at:
Infozy Media Digital Marketing Services
Email: info@infozy.in
Phone: 1800-572-2272
Business Address: 202 B, Princess, Business Skyline, At Orbit, Vijay Nagar, Scheme No 54, Indore, Madhya Pradesh 452001